Technical operations for power infrastructure

Reliable operator responsibility, 24/7 monitoring and certified maintenance.

Trusted by infrastructure operators across Europe

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Segrico is a specialist provider of operations, service and lifecycle support for energy-distribution infrastructure across Europe, backed by more than 17 years of industry experience. As part of the family-owned segrico, we combine hands-on technical excellence with disciplined governance and scalable operational capacity. Our teams deliver pragmatic, compliance-led solutions that minimize downtime, extend asset life and reduce operational risk — outcomes that matter to operators, technical planners and investors.

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Customer satisfaction and long-term partnership are central to our approach: we align service concepts with commercial and regulatory objectives, provide transparent reporting and measurable KPIs, and rapidly mobilize skilled resources when systems demand urgent intervention. Grounded in proven methodologies and a clear focus on future-proofing, Segrico provides reliable, cost-efficient solutions to meet today’s operational needs and the evolving challenges of the energy transition.

Our Core Services

Technical Operations Management

Switchgear and control panels for medium-voltage distribution.

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24/7 Remote Monitoring & Alarm Management

Distribution and Power transformers for transmission and substation application.

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Fault Response & Standby Service

High-voltage switchgear plus associated substation equipment and modular components (busbars, isolators, instrument transformers, protection & control panels).

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Frequently asked Questions

What does it mean for Segrico to act as designated operator?

As designated operator under DIN VDE 0105-100, Segrico takes on full technical and legal responsibility for substations and electrical installations. This means we appoint qualified system- and work-responsible personnel, define access authorisations, implement operational processes, and assume overall accountability for safe, compliant operation — so you can focus on your core business.

What response times can we expect for fault incidents?

We maintain a permanent standby capability with contractually defined response times. Our teams are available around the clock — from remote fault diagnosis through to the dispatch of authorised switching personnel and on-site crews. Response windows are agreed individually and are binding across all service levels.

How does Segrico's 24/7 remote monitoring work?

Our control centre monitors your assets continuously, 365 days a year, via SCADA/telecontrol with independent redundant alarm paths. Automated alarm channels guarantee fault detection even when primary communication systems fail. Early detection and structured escalation procedures minimise downtime and limit operational impact.

Which technical standards and regulations does Segrico follow?

All of Segrico’s operations follow DIN VDE 0105-100 and relevant IEC and national grid-operator requirements. Our processes, documentation, and personnel qualifications are audited and maintained to the required standards — ensuring that your assets remain compliant throughout their operational lifecycle.

Can Segrico manage multiple sites or our entire infrastructure portfolio?

Yes. Segrico is built for scalable portfolio management — from a single substation to a Europe-wide estate. Our qualified teams, structured processes, and regional presence allow us to mobilise quickly across sites and adapt service scope as your operational requirements grow or change.

How does Segrico handle commissioning and formal handover?

We support the full commissioning and formal acceptance process for new and modified installations, including structured validation protocols, documentation review, and punch-list management. Every handover step is recorded and signed off — ensuring a clean, traceable transition into ongoing operation.

Why Segrico?

Technical Operations Management

We take on full technical operations responsibility for substations and electrical installations in accordance with DIN VDE 0105-100. This means we act as the designated operator: we organise and appoint qualified system- and work-responsible personnel, define access authorisations, implement operational processes and assume overall accountability for safe, standards-compliant operation of your electrical assets.

24/7 Remote Monitoring & Alarm Management

Our control centre provides continuous, around-the-clock monitoring of your assets, 365 days a year. Automated alarm channels combined with independent alarm paths complement SCADA/telecontrol to guarantee fault detection even when primary systems fail. Early detection and structured alarm management enable rapid diagnosis, prioritisation and escalation to limit downtime.

Fault Response & Standby Service

We maintain a permanent standby capability with defined response times to ensure swift reaction to incidents. From remote fault analysis to the coordination of on-site crews, we organise and dispatch the right resources and provide authorised switching personnel for planned and emergency operations. Our aim is to restore safe operation quickly while minimising operational impact.

Inspection & Testing Programs

We provide tailored inspection and testing programs for each asset to maximise system availability. This includes scheduled visual inspections, functional checks, and secondary system reviews, as well as specialist testing and comprehensive verification of HV/MV equipment. All findings are documented as required.

Repair & Spare Parts

We manage procurement and replacement of critical components and spare parts to keep assets running reliably. Structured logging and maintenance records track asset condition across multiple installations, helping to avoid recurrence and reduce lifecycle costs.

Commissioning & Acceptance

We support commissioning and formal acceptance procedures for new and modified installations. Our structured handover protocols ensure every validation step is documented and all follow-up actions are tracked through to completion.

Third-Party Contracts & Warranty

We manage third-party service contracts and warranty obligations on behalf of our clients. This includes coordinating with grid operators, ensuring timely escalation and resolution of claims, and reducing the administrative burden on your internal teams.

Capacity & Capabilities

We provide scalable operational capacity — from single asset support to full portfolio management. Our qualified personnel, certified processes, and regional presence allow us to mobilise quickly and adapt to your operational requirements as they evolve.